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Maintenance

Campus Solutions Peace of Mind

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Maintenance

Don't stress about daily Campus Solutions administration.

What we offer:

Preventive Maintenance
Corrective Maintenance
Adaptive Maintenance

Daily Maintenance

Our customer’s rely on us on a daily basis:

  • Continuous monitoring for new tickets
  • Manage and monitor open incidents
  • Manage and organize (new) changes
  • Manage, guide and organize releases
  • Solve incidents. Actively discuss our findings with the customer.
  • Support and guide customer with new functionalities and/or possibilities.
  • Being an actively involved partner for the customer regarding to upgrades, security patches, changes and projects.
 
CY2 Curriculum
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Our goal is your peace of mind. We are at your side from start to finish:

  • Dedicated Customer Success Manager
  • White glove service commitment with contractual SLAs
  • Elevated coverage during critical upgrades and go-lives

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