NCLCA Webinar

DIGITAL ASSISTANTS ON CAMPUS:
TRANSFORM THE STUDENT – ADVISOR EXPERIENCE

Wednesday, June 14, 2023 – 1pm CT

CY2’s Oracle Digital Assistant (ODA) based Booking Assistant solution directly impacts student success outcomes by automatically connecting at-risk students with their Advisors to proactively schedule and confirm meetings. 

The Booking Assistant – integrated with Peoplesoft Campus Solutions and Outlook/Teams/Calendaring applications – extends delivered Campus Solutions and ODA skills and capabilities, to notify students via SMS, Canvas, Teams (or student mobile app) that they received a low grade in a class(es) and automatically initiates an ODA-based meeting to schedule a conversation between the Student and their Advisor(s).  

Instead of relying on the Student or Advisor to initiate action, the Booking Assistant automatically opens dialogue between the personas and presents time slots directly from the Advisor’s calendar for the Student to pick their optimal appointment time. The Booking Assistant then places the meeting on both the Advisor’s and Student’s calendars. 

Beyond modernizing the student – advisor interaction, the Booking Assistant can also be applied to any Campus Solutions driven reminder, such as to streamline the timely submission of required Financial Aid FAFSA forms.

Join us to learn how CY2 can help you provide modern and proactive solutions today to improve student outcomes and experiences on your campuses, utilizing Oracle technology and leveraging your investment in PeopleSoft Campus Solutions.

𝗧𝗵𝗶𝘀 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 𝘄𝗶𝗹𝗹 𝗳𝗲𝗮𝘁𝘂𝗿𝗲:

  • ODA Booking Assistant, integrated with Campus Solutions and Outlook/Teams
  • CY2 Connect notifications platform as an alternative to email
  • Booking Assistant implementation and support