CY2’s Oracle Digital Assistant (ODA) based Booking Assistant solution directly impacts student success outcomes by automatically connecting at-risk students with their Advisors to proactively schedule and confirm meetings.
The Booking Assistant – integrated with Peoplesoft Campus Solutions and Outlook/Teams/Calendaring applications – extends delivered Campus Solutions and ODA skills and capabilities, to notify students via SMS, Canvas, Teams (or student mobile app) that they received a low grade in a class(es) and automatically initiates an ODA-based meeting to schedule a conversation between the Student and their Advisor(s).