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Student Communications Platform

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Communicating with students can be challenging

Institutions struggle with timely delivery of messages in students’ preferred applications.1, 2
  • Texting: 50%
  • Social media: 35%
  • Email: 12%
  • Phone: 2%

The sheer volume of messages are daunting and can subvert successful matriculation and graduation.

A recent study from a major US university found students:

  • Required to navigate more than 50 online portals
  • Resolve nearly 100 types of registration holds
  • Read and respond to more than 400 emails in an academic year

1. Inside Higher Ed – Read and Unread.

2. The Ithacan – Lack of communication is detrimental to students.

CY2 Connect

Connect is an easily implemented platform that supports student communications from PeopleSoft Campus Solutions to virtually any mobile-based, student facing application:

  • Canvas
  • ModoLabs
  • SMS
  • Chatbot/Digital Assistant
  • WhatsApp
  • Microsoft Teams
  • Slack

Modo Labs

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SMS

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Teams

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Easy, Reliable, Secure Communications

Key Elements:

  • SaaS hosted application
  • Institution defined, event driven communications
  • Real-time and batch sending
  • Institution defined student groups
  • 1-to-1 messaging to students
  • Students opt-in to their preferred channel
  • Institutions can require specific always-on channels

 

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