CY2’s Oracle Digital Assistant (ODA) based Booking Assistant solution directly impacts student success outcomes by automatically connecting at-risk students with their Advisors to proactively schedule and confirm meetings.

Booking Assistant extends delivered Campus Solutions and ODA skills and capabilities, to notify students via SMS, Canvas, Teams (or student mobile app) that they received a low grade in a class(es) and automatically initiates an ODA-based meeting to schedule a conversation between the Student and their Advisor(s).

Integrated with Campus Solutions & Outlook/Teams/Calendar Applications

• Extends delivered Campus Solutions and ODA skills and capabilities to notify students via SMS, Canvas, Teams (or student mobile app) that they received a low grade in a class(es) and automatically initiates an ODA-based meeting to schedule a conversation between the Student and their Advisor(s).
• Instead of relying on the Student or Advisor to initiate action, the Booking Assistant automatically opens dialogue between the personas and presents time slots directly from the Advisor’s calendar for the Student to pick their optimal appointment time. The Booking Assistant then places the meeting on both the Advisor’s and Student’s calendars.

Join us to learn how CY2 can help you provide modern and proactive solutions today to improve student outcomes and experiences on your campuses, utilizing Oracle technology and leveraging your investment in PeopleSoft Campus Solutions.

This session will feature:

• ODA Booking Assistant, integrated with Campus Solutions and Outlook/Teams
• CY2 Connect notifications platform as an alternative to email
• Booking Assistant implementation and support